Return Policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you're not, you may request a return or refund according to our policy.

Returns Accepted:
You may return items within 07 days of receiving your order.

Return Conditions:

  • Items must be unused and in original packaging

  • Buyer must request return within 07 days of delivery

  • Proof of purchase is required

Refunds: Once your return is received and inspected, we’ll notify you about your refund status. If approved, a refund will be issued to your original payment method.

Return Shipping: The customer is responsible for return shipping unless the item is defective or incorrect.

To start a return, contact us at:
📧 support@pawtonia.com

Note: Items on final sale or promotional campaigns may not be eligible for return.